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This website is for Mortgage Brokers only, if you're an existing customer
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Service levels
For all our service levels including new business, product transfers and lending variations view our dedicated webpage.
Find your BDMs
We’ve recently introduced a change so you can access support for new and pre-application queries for both The Co-operative Bank and Coventry Building Society products through one BDM team. We give all our brokers 2 BDMs. Find your BDMs
Bank of England base rate change
On 18 December 2025, the Bank of England base rate decreased from 4.00% to 3.75%.
Top links
Lending criteria
View our in-depth lending criteria.
Calculators
See what your client can afford.
Literature
Documents to help with your client's application.
Valuation fees
View our list of available valuation fees.